Visible by Verizon Review: My Honest Experience After 6 Months
I've been using Visible by Verizon as my daily driver for the past six months. Like many of you, I was skeptical. $25 a month for unlimited data on Verizon's network? There had to be a catch.
After half a year of testing—streaming video, using the hotspot for work, and traveling to rural areas—I'm ready to share the good, the bad, and the ugly.
The Setup: Fast and Digital
Signing up was refreshingly simple. I downloaded the app, checked my phone's compatibility (an unlocked iPhone 15), and activated via eSIM.
- Time to activate: ~15 minutes.
- Issues: None. Porting my number took about an hour.
The Speed: Good, But Not Perfect
I tested the Visible+ Pro plan ($45/mo), which gives you truly unlimited premium data and access to Verizon's 5G Ultra Wideband.
5G Ultra Wideband
When I was in the city connected to 5G UW, speeds were blazing fast—often exceeding 300 Mbps. This is comparable to what I got on my expensive Verizon Postpaid plan.
4G LTE / 5G Nationwide
In rural areas, speeds were solid but occasionally slower. I averaged 20-50 Mbps. However, on the Pro plan, I didn't experience the deprioritization I used to see on prepaid. My data remained fast even in crowded areas. If you're on the base $25 plan, you might notice slowdowns in congestion.
The Hotspot: A Hidden Gem
This is my favorite feature. Visible includes unlimited mobile hotspot with every plan.
- Speed Cap: 5 Mbps (Base) / 10 Mbps (Visible+) / 15 Mbps (Visible+ Pro).
- Real World Use: 15 Mbps was plenty for Zoom calls, checking email, and even streaming Netflix on my laptop while traveling. It's a game-changer for digital nomads.
Customer Service: The Weak Link
Here is the biggest downside: No phone support. Everything is done via chat in the app.
- Response Time: Varied from 5 minutes to 45 minutes.
- Quality: The agents are helpful for basic issues, but if you have a complex technical problem, it can be frustrating to resolve it over text.
Pros and Cons
| Pros | Cons |
|---|---|
| Unbeatable Price: $25/mo is a steal. | No Phone Support: Chat only. |
| Truly Unlimited: No hard data caps. | Deprioritization: Speeds can slow in crowds. |
| Verizon Coverage: Excellent nationwide reach. | Video Throttling: Streaming capped at SD (480p) on base plan. |
| Unlimited Hotspot: Rare in prepaid plans. |
Final Verdict: Should You Switch?
After 6 months, I'm keeping Visible. The value proposition is just too strong to ignore.
I recommend Visible if:
- You want to save money without sacrificing coverage.
- You are comfortable managing your account via an app.
- You need unlimited data and hotspot.
I do NOT recommend Visible if:
- You need a family plan with 4+ lines (Verizon Postpaid might be cheaper/better).
- You need in-person customer service.
- You are a competitive mobile gamer who needs the lowest possible ping 24/7.
For 90% of users, Visible is the best value in wireless right now.
